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Food Delivery

FidaFood Restaurant ordering and delivery software under your brand

Your restaurant's own ordering and delivery platform.

Branded online ordering for restaurants and chains: a customer app and website, branch panels, a built-in POS, a kitchen display system (KDS), and waiter and delivery apps.

Overview

FidaFood lets a restaurant or chain take orders directly under its own brand, alongside the marketplaces it already uses.

Customers order for delivery or takeaway, each branch runs its own menu, hours, and point of sale, and your riders receive and deliver orders from their own app. In the restaurant, a kitchen display system (KDS) shows every order on a screen for the chefs and the waiter app takes table orders, so dine-in, takeaway, and delivery run through one system. FidaTek brands, configures, and supports the platform for you.

What's included

The apps and panels that make up FidaFood.

01

Customer app and website

Menu browsing with add-ons, guest checkout, live order tracking, and chat.

02

Branch panel

Each branch manages its orders, menu availability, point of sale, and staff.

03

Kitchen display system (KDS)

A KDS replaces paper order tickets with a screen in the kitchen: new orders appear the moment they are placed, and chefs mark each one as in preparation or ready.

04

Waiter app

Staff take table orders on a phone or tablet and send them straight to the kitchen.

05

Delivery app

Riders receive orders, navigate with GPS, and update delivery status in real time.

06

Admin panel

Central control of branches, menus, coupons, payments, reports, and permissions.

Key features

Everything FidaFood gives your team out of the box.

Delivery, takeaway, scheduled orders, and QR code menus.
Branch-level control of menus, prices, opening hours, and delivery zones.
Built-in POS, kitchen display system (KDS), and waiter app for dine-in service.
Delivery app with live order assignment and GPS tracking.
Wallet, loyalty points, referrals, and first-order coupons.
Distance-based delivery fees, tax settings, and sales reports.

Business outcomes

What FidaFood changes for your operation.

01

Grow direct orders alongside marketplaces.

Customers order from your own app and website, while you keep the marketplaces you already rely on.

02

Own the customer relationship and data.

Order history, contact details, and loyalty stay with you, so you can bring customers back with coupons and points.

03

Run every branch from one dashboard.

Menus, prices, hours, and delivery zones are managed centrally, while each branch runs its own orders, kitchen, and POS.

How we deliver

How we deliver FidaFood

Every FidaTek product follows the same four steps, so you know what happens between the first call and go-live.

01

Discovery and scope

We map your business model, markets, and workflows, and agree what goes into the first release.

02

Branding and configuration

Your name, logo, colors, languages, currency, payments, and settings, applied across every app and panel.

03

Launch and publishing

We deploy to production, publish any mobile apps under your own store accounts, and train your team.

04

Support and updates

Monitoring, security patches, platform updates, and help from the team that set it up.

Plan your FidaFood launch

What to confirm before requesting a demo or project quote.

Who it fits

For restaurants, chains and cloud kitchens that want direct ordering alongside their existing marketplace channels, with branch and kitchen operations in one system.

What shapes the scope and quote

Confirm branch count, menus, delivery zones and dine-in workflows. Include payment providers, kitchen hardware and any required integrations when requesting a quote.

What to check in your demo

Follow an order from the customer website to the branch panel, kitchen display and delivery app. Check takeaway and table-order workflows with your team.

Explore implementation and support

Ways to launch

Choose how you launch FidaFood

Every plan carries your brand. We confirm scope and pricing after a short call about your requirements.

Managed platform

Recommended

We host, run and update FidaFood under your brand, so your team can focus on the business.

Pricing on request

Setup fee plus a monthly plan

  • Hosting, updates and security maintenance.
  • Your brand on the website and mobile apps.
  • Support after launch.

Self-hosted license

For larger teams

Run FidaFood on your own servers when your data must stay in-house.

Pricing on request

One-time license, optional support plan

  • Installed and configured on your infrastructure.
  • License agreement for your deployment.
  • Optional support and update plan.

Source code ownership

For larger teams

Take ownership of the code to extend FidaFood with your own team.

Quoted per project

  • Available on request for eligible products.
  • Code handover and technical walkthrough.
  • Custom development by agreement.

In every plan you own your brand, customer data and app-store accounts. Pricing depends on scope; the factors that shape the quote are listed above. Pricing

FAQ

Frequently asked questions

Common questions about FidaFood.

Can we run several branches?
Yes. Each branch has its own panel with menu availability, prices, opening hours, preparation times, and delivery charges, all overseen from a central admin panel.
Does it support dine-in service?
Yes. The waiter app takes table orders and sends them to the kitchen display system (KDS), and the built-in POS handles counter orders, so dine-in runs alongside online ordering.
What is a KDS?
A kitchen display system (KDS) is a screen in the kitchen that replaces printed order tickets. Orders from the app, website, POS, and waiter app appear on it instantly, and chefs update each order's status so staff and customers can see when it is ready.
Do we need our own delivery riders?
FidaFood includes a delivery app for your own riders, with live order assignment and GPS tracking. Takeaway and QR menu orders work without any delivery staff.
Can guests order by scanning a QR code?
Yes. The admin panel generates QR code menus that open your digital menu, so guests can browse and order from their phones.
Will the apps carry our restaurant's brand?
Yes. Your name, logo, colors, and app icons appear across the apps, website, emails, and receipts, and the apps are published under your own store accounts.

See FidaFood in action

Book a demo or request pricing, and we'll tailor it to your workflows.