FidaFood
Your restaurant's own ordering and delivery platform
Branded online ordering for restaurants and chains: a customer app and website, branch panels, a built-in POS, a kitchen display system (KDS), and waiter and delivery apps.
FidaFood lets a restaurant or chain take orders directly under its own brand, alongside the marketplaces it already uses.
Customers order for delivery or takeaway, each branch runs its own menu, hours, and point of sale, and your riders receive and deliver orders from their own app. In the restaurant, a kitchen display system (KDS) shows every order on a screen for the chefs and the waiter app takes table orders, so dine-in, takeaway, and delivery run through one system. FidaTek brands, configures, and supports the platform for you.
What's included
The apps and panels that make up FidaFood.
Customer app and website
Menu browsing with add-ons, guest checkout, live order tracking, and chat.
Branch panel
Each branch manages its orders, menu availability, point of sale, and staff.
Kitchen display system (KDS)
A KDS replaces paper order tickets with a screen in the kitchen: new orders appear the moment they are placed, and chefs mark each one as in preparation or ready.
Waiter app
Staff take table orders on a phone or tablet and send them straight to the kitchen.
Delivery app
Riders receive orders, navigate with GPS, and update delivery status in real time.
Admin panel
Central control of branches, menus, coupons, payments, reports, and permissions.
Key features
Everything FidaFood gives your team out of the box.
Business outcomes
What FidaFood changes for your operation.
Grow direct orders alongside marketplaces.
Customers order from your own app and website, while you keep the marketplaces you already rely on.
Own the customer relationship and data.
Order history, contact details, and loyalty stay with you, so you can bring customers back with coupons and points.
Run every branch from one dashboard.
Menus, prices, hours, and delivery zones are managed centrally, while each branch runs its own orders, kitchen, and POS.
Built for your sector
See how we tailor FidaFood to the industries it serves.
How we deliver FidaFood
Every FidaTek product follows the same four steps, so you know what happens between the first call and go-live.
Discovery and scope
We map your business model, markets, and workflows, and agree what goes into the first release.
Branding and configuration
Your name, logo, colors, languages, currency, payments, and settings, applied across every app and panel.
Launch and publishing
We deploy to production, publish any mobile apps under your own store accounts, and train your team.
Support and updates
Monitoring, security patches, platform updates, and help from the team that set it up.
Frequently asked questions
Common questions about FidaFood.
Can we run several branches?
Does it support dine-in service?
What is a KDS?
Do we need our own delivery riders?
Can guests order by scanning a QR code?
Will the apps carry our restaurant's brand?
Other products
More ready-to-deploy platforms from FidaTek.
See FidaFood in action
Book a demo or request pricing, and we'll tailor it to your workflows.